Supply Chain Now Radio Episode 101

Supply Chain Now Radio, Episode 101
“Boilers, Branding, and Workforce Pipelines”

Doug MacMaster is the Senior Vice President of US Operations for Miura America Company.  After a 15 year tenure in the energy industry Doug MacMaster joined Miura in 2014.  Before leaving the energy industry, Doug was deeply involved in alternative energy applications within the automotive industry. MacMaster is now focused on Miura’s growth in the US.  Doug’s team is carrying Miura’s unique message regarding advanced modular on-demand steam boiler technology to users in numerous industries, including food & beverage, textiles, pharmaceuticals, petro-chemical, healthcare, education, and many others.  As part of the largest industrial steam boiler manufacturer in the world, MacMaster’s group is aggressively adapting the technical expertise developed by Miura in Japan in order to expand the company’s capabilities in providing complete boiler room solutions for all industrial users throughout the country.  Doug has a B.S. in Hospitality Management from Widener University and has taken MBA courses from Blue Ridge Technical College. Learn more about Miura here: and connect with Doug MacMaster on LinkedIn here:

Eric Berrios served as the strategic planner at Realm for 15 years, and head of client services, focused on the overall client experience. In that time, he drove agency growth by deepening the client offering as well as creating success pathways for clients that increased the agency’s overall value. After joining Realm, Eric took over Strategic Planning for business-to-business clients like Novelis, SunTrust, the Georgia Ports Authority and others. Over the past decade, he had been deeply immersed in business-to-business marketing working in channels like logistics, finance, manufacturing and professional services. Before moving to Atlanta, Eric had spent the first 10 years of his career with Erin/Edwards, New York. Under his leadership, the agency brought clients like 1-800-Flowers, Merck & Co., Olsten Health Services and others to the web for the first time. At the end of that time, he was serving as Vice President of Interactive. The next six years in New York were spent converting Long Island’s largest ad firm, Harrison Leifer DiMarco, into an integrated agency. Once again serving as Vice President of Interactive, Eric also carried a second role as Vice President of Operations. Over time, he developed a new suite of services and delivery methods for clients like Fougera, Novartis and Eon Labs, among others. Today, Eric is a hired gun consultant to clients and agencies alike, helping them refine or develop their marketing strategies. His role is narrow and impactful. He is able to bring a unique set of skills, on an as-needed basis, that most agencies need only occasionally, decreasing their overhead and increasing their bench strength. Eric currently serves on the board of that Atlanta chapter of the International Association of Business Communicators, as VP of Professional Recognition. In his spare time, he is an avid gardener and occasional beer brewer. Learn more about Eric Berrios here: and connect with him on LinkedIn:

Chris Barnes is a professional education instructor for the Georgia Tech Supply Chain & Logistics Institute’s Supply Chain Management (SCM) and University of Tennessee-Chattanooga Center for Professional Education certificate courses. Barnes holds a B.S., Industrial Engineering and Economics Minor, from Bradley University, an MBA in Industrial Psychology with Honors from the University of West Florida.  He is a certified APICS instructor and is one of the rare few holding CPIM-F, CLTD-F and CSCP-F designations. He served on the international Board of Trustees for the Institute of Industrial Engineers, is Past President of WERC Atlanta, and is currently involved with APICS Atlanta. He is a certified adult education trainer and has presented to/trained over 1900 people. He served on the editorial advisory board for Warehouse Management & Control Systems Deck Reference and authored the book “WMS: Phase 1: Assessment & Selection” a WERC Publication. He is also the author and lead facilitator of “Quarters in the Couch: Low Hanging Fruit ideas to Improve Warehouse Performance.” Barnes is a supply chain advocate, visionary and frequent blogger at APICS.Coach. In 2016, Barnes partnered with Supply Chain Now Radio (SCNR) as executive producer and senior analyst. SCNR is a social networking community organizing and sharing supply chain thought leadership through seminars, webinars, blogs and podcasts. Barnes has over 27 years of experience developing and managing multiple client, engineering consulting, strategic planning and operational improvement projects in supply chain management. Connect with Chris on LinkedIn and reach out to him via email.

Scott W. Luton is the founder of Supply Chain Now Radio. He has worked extensively in the end-to-end Supply Chain industry for more than 15 years, appearing in publications such as The Wall Street Journal, Dice and Quality Progress Magazine. Scott currently serves as Executive Vice President of APICS Atlanta and was recently named a 2019 Pro to Know in Supply Chain by Supply & Demand Executive. He founded the 2019 Atlanta Supply Chain Awards and also served on the 2018 Georgia Logistics Summit Executive Committee. He is a certified Lean Six Sigma Green Belt and holds the APICS Certified Supply Chain Professional (CSCP) credential. A Veteran of the United States Air Force, Scott volunteers on the Business Pillar for VETLANTA and serves on the advisory board for the Georgia Manufacturing Alliance. He also serves as an advisor with TalentStream, a leading recruiting & staffing firm based in the Southeast. Connect with Scott Luton on LinkedIn and follow him on Twitter at @ScottWLuton.

Upcoming Events & Resources Mentioned in this Episode

2019 AIAG/SCAC Supply Chain & Quality Conference:
ASCM 2019:
Georgia Manufacturing Summit on October 9th:
2019 Atlanta Supply Chain Awards:
Follow Supply Chain Now Radio on Twitter: @SCNRadio
SCNR on YouTube: